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Íâ󺯵ç:»ØÐÅ£¨Ó¢Îİ棩 Dear Mr. / Ms,

Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.

Sincerely

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Íâ󺯵磺»Ø¸´Í¶Ëߣ¨Ó¢Îİ棩 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs:

Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly.

We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together.

We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready.

Please keep case no.46 and its contents until called for by our agents who have been informed of the situation.

We apologize for the inconvenience caused by our error. Yours faithfully, Tony Smith Chief Seller

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Íâ󺯵磺´íÔË»õÎïµÄ»Ø¸´£¨Ó¢Îİ棩 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs:

Thank you for your letter of 20 May regarding your order no.645.

We are sorry to learn that there was a mix-up in your order. We are now sending the consignment to you by airfreight. It should be with you within a week. The necessary documentation will be sent under separate cover. Please hold the goods which were wrongly shipped for collection.

We offer our sincere apologies for the delay. Should you have any further problems, please do not hesitate to contact us immediately. Yours faithfully, Tony Smith Chief Seller

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1. Ö÷¶¯ÁªÏµ²É¹ºÉÌ

Dear Sirs: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. Ìá³öѯ¼Û

Dear Sirs: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..

Truly

3. ѸËÙÌṩ±¨¼Û

Gentlemen: June 4, 2001

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.

½»Ò׵įõ»ú

4. ÈçºÎÌÖ¼Û»¹¼Û

Gentlemen: June 8, 2001

We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.

Yours truly

5-1 ͬÒâ½ø¿ÚÉ̵Ϲ¼Û

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.

Sincerely

5-2 ¾Ü¾ø½ø¿ÚÉ̵Ϲ¼Û

Dear Sirs: June 12, 2001

Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.

Truly

6. ÕýʽÌá³ö¶©µ¥

Gentlemen: June 15, 2001

We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.

Truly

7. È·È϶©µ¥

Gentlemen: June 20, 2001

Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.

Sincerely

8. ÇëÇó¿ªÁ¢ÐÅÓÃÖ¤

Gentlemen: June 18, 2001

Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.

Sincerely